Metrohm offers the following Add-on Services:
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Buret Calibration
Metrohm Buret Calibration gives you peace of mind:
- Trust the accuracy of your titration results
- Be sure that your buret is working within your specifications
- Receive a documentation that certifies the accuracy and precision of your Metrohm Dosing Unit or Exchange Unit
Brochure: Metrohm Buret Calibration (8.000.5277, PDF, 1.7 MB)
Software Care
Ensure maximum system performance and data security:
- Get optimal performance thanks to periodic software maintenance
- Rely on a complete backup of your data
- Profit from on-site or remote troubleshooting by trained and certified specialists
Electrode Care
Metrohm Electrode Care significantly reduces the risk of out-of-specification results:
- Confirm whether your electrode meets the established specifications or needs to be replaced
- Ensure that your results always meet your quality requirements
- Reduce downtime of your system
Remote Support
Metrohm Remote Support is available for all Metrohm systems that are controlled by PC-software. All you need to benefit from our new service is an internet connection.
Metrohm QuickSupport Link (TeamViewer session)
Solve problems more efficiently:
- Rely on guaranteed reaction time
- Benefit from application support directly at your workplace
- Get rid of unnecessary onsite visits
- Benefit from direct help in an emergency
Brochure: Metrohm Remote Support – expert help immediately (8.000.5098, PDF, 1.4 MB)
Application Support
Application know-how is the key ingredient to use your instrument to its’ full potential. At Metrohm we’re happy to share our knowledge with you and to offer you a wide range of literature and services:
- Access Metrohm’s Applications expertise
- Download over 2300 free applications in the Application Finder
- Rely on fast and professional troubleshooting support through personal consultations with our specialists by: telephone, e-mail, or Remote Support
- Get solutions to complex analytical problems on-site or at one of our global application laboratories
Training
We offer basic and advanced training at our local offices, at the Metrohm Academy in Herisau or on your premises. Benefit from:
- Efficient and proper use of all analytical methods
- Better productivity of your staff
- Training in your language
- Customized training, tailored to your needs
- Training documentation and certificates for trouble-free audits