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tiamo – Frequently Asked Questions

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Backup

  • FAQ
    Can I set up backup as a service?
    // Backup
  • FAQ
    How can I restore the databases?
    // Backup
  • FAQ
    When is the status «last backup» entered in databases in tiamo?
    // Backup
  • FAQ
    Backup is not working as required.
    // Backup
  • FAQ
    The following error occurs: «Restoration not possible (015-137). Problems copying the database. Restoration cannot be carried out at present. Try again later.»
    // Backup

    • Client/server

  • FAQ
    When installing clients in client/server systems (tiamo multi) you must always be logged onto the server in Windows.
    // Client server
  • FAQ
    Is it possible to delete a client in a client/server environment from the list of registered clients?
    // Client server
  • FAQ
    How does the Reconnect work?
    // Client server
  • FAQ
    Power failure with tiamo client/server
    // Client server
  • FAQ
    I always have Reconnect problems.
    // Client server

    • Configuration

  • FAQ
    How can I retrospectively change the client ID?
    // Configuration

    • Database

  • FAQ
    How is the database structured?
    // Database
  • FAQ
    The more data there is the slower tiamo becomes.
    // Database
  • FAQ
    Renaming of a database fails, and an error message appears stating that the database is in use.
    // Database
  • FAQ
    Which data is global and which is client-specific?
    // Database
  • FAQ
    Where is the data to be found in tiamo?
    // Database
  • FAQ
    How is the data transmitted?
    // Database

    • Determinations

  • FAQ
    It takes a long time to open databases or the database manager.
    // Determinations
  • FAQ
    If I change a view in the database, close the database, and then reopen it, the old view comes up − not the new one.
    // Determinations
  • FAQ
    What is actually stored in a determination?
    // Determinations
  • FAQ
    With manual graph evaluation the EP is not plotted if I have selected ERC as the y1 axis.
    // Determinations
  • FAQ
    The result disappears after recalculation.
    // Determinations
  • FAQ
    If I view a determination on two different PCs, different times (determination start, etc.) are displayed.
    // Determinations
  • FAQ
    If I select one or more determinations from the database, open the dialog window «Control chart» and move this window, this (sometimes) creates lines in parallel with the axes (either in the subwindow «Graphs» or even on the actual control card!).
    // Determinations
  • FAQ
    Deletion of data records does not make the database smaller.
    // Determinations

    • General

  • FAQ
    Printing does not work
    // General (tiamo)
  • FAQ
    When the screen saver disappears, tiamo is grayed out, and I don't see any elements − just the window frame.
    // General (tiamo)
  • FAQ
    Can I use the Windows firewall, and how should I set it?
    // General (tiamo)
  • FAQ
    How should I select user rights in the file system and the registry?
    // General (tiamo)
  • FAQ
    With Titrino, 700 Dosino is displayed as 685 but works perfectly
    // General (tiamo)
  • FAQ
    How should the Titrino and the 756/831 KF Coulometer be set so that the equipment works perfectly with tiamo?
    // General (tiamo)
  • FAQ
    Ever since updating from tiamo 1.X to tiamo 2.X other Metrohm programs no longer work properly, and devices are no longer recognized.
    // General (tiamo)
  • FAQ
    Which tiamo versions work with which Windows versions?
    // General (tiamo)
  • FAQ
    Various sample changers (e.g., 814 with 5.814.0023) cannot be updated (firmware).
    // General (tiamo)

    • Installation

  • FAQ
    Can a PC be used that is tied to a domain structure?
    // Installation
  • FAQ
    What is actually installed during installation?
    // Installation
  • FAQ
    Which adaptations and changes does the tiamo installer carry out during installation?
    // Installation
  • FAQ
    Can the usual Windows patches and updates be installed without affecting the system?
    // Installation
  • FAQ
    Can a virus scanner be used?
    // Installation
  • FAQ
    After installation user rights were different, in that the user logged on during installation has full (or special) rights.
    // Installation

    • Process

  • FAQ
    After [Stop] the Exit track is not run, and no data is entered into the database.
    // Process
  • FAQ
    Statistics series is reset, even though the series has not ended.
    // Process
  • FAQ
    How can I fill in the sample table in a user-specific manner, so that the samples processed in this way are stored under the user who has filled in the column in question?
    // Process
    • More questions? FAQ Finder
    Hírek
    17 Mar
    Digitalize your titration!
    14 Feb
    New Regional Support Center for West, Central, and East Africa
    Metrohm Central Africa Ltd. provides application, technical, and service support for customers in West, Central, and East Africa.
    Összes hír
    Események
    8 Apr
    Live spectroelectrochemistry experiments with real users
    Join us for a demonstration of the SPELEC by experienced users. They will showcase their experiments in real time, each one focusing on different spectroelectrochemical applications and working with different spectroelectrochemical techniques (UV-Vis and Raman with 785 and 532 nm lasers).
    29 Apr
    Electrochemical techniques for sensors research
    This free webinar covers key electrochemical methods for sensor development, from cyclic voltammetry to electrochemical impedance spectroscopy, helping you confidently choose the right approach for your application.
    Összes esemény